Jacquie Lawson
Reviews and Complaints

Trying to renew membership and Co. won't allow. Old credit card was hacked two times, and I needed to get a new card.

I signed up for a month long subscription because the website advertised a 50% discount on advent calendars with subscription. Failed to get a discount when I tried to purchase calendars.

Email from support stated that the "discounts must be applied at the time of purchase" and they can't do anything about it at this time. Poor customer service and a complete waste of money.

I need help. Need to know when my membership expires and how to get sound to review the cards I send. Tom Durdin

Loaded calendar but APP not available to run it . The site has not given any assistance.BEWARE All for nothing

Have been trying to send Birthday Card and they won't

accept my Apple password. I used to send cards before.

Company does not have telephone number.Be cszBe careful

Unable to send cards due to the minus sign next to the recipient email in my address book and how to remove it.

Not again! I was unable to make you a payment despite all efforts to pay you. Please review your call or email me at the address and number given.

I am disappointed as I have tried three times in vain to contact Jacquie Lawson to no avail. I have paid for an advent calendar and after a software update, the calendar wont allow me to access it. I asked to have it re installed but I keep getting the same automated emails sending me FAQ- with no human interaction.

Going through app to cancel is beyond ridiculous. Have had this service for many years , enjoyed the cards but now cannot use computer due to physical disability.

I paid $40,00 for a one year subscription to Jacquie Lawson greeting cards, I picked two cards clicked on "send" but the customer did not receive them. I also did not receive confirmation that the cards were send nor confirmation for the $40.00 I paid .

I like the cards and used this company for the past few years. I hope they did not go bankrupt - I hope I didn't get scammed .

I am still waiting for a reply to my message sent to you some time ago as I wish to send greeting cards to family and friends.

I contacted you a short time ago to ask when my annual renewal was due and to inform you of my new email address and that I have had to have a replacement Visa card, but to date, there has been no response from you. Would you look into this for me? My new email address is roy.eggleshaw@***.com instead of roy.eggleshaw@***.com.

When I get the card up I want to send to some one I watch card then I can't find out where to type the message I want to send. Please advise me how to work it from there. Dave Ankers

Ive been a faithful Jacquie Lawson subscriber for many years, but Ive now canceled my membership because of how poorly this company treats loyal customers.

Your site advertises a 2-year plan for $45, yet current subscribers are not given that option when renewing. Only new members can access it the very people whove supported you longest are excluded. Thats not a reward, thats a slap in the face.