Jacquie Lawson Questions and Answers
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Why is't there a place fo sign up again because of my credit card change?????
It was time for me to renew and of course you could not use my old card, since i has been changed due to a compromise of someone using my card number in a bogus sale.... Why don't you have a place to tell us to go to when this happens....
otherwise I will just forget about it.
it is too much aggravation. Marilyn
I wanted to give a 1 year subscription to my daughter, it went to mine.
The new account was to be for Tanith Korravai, using my other credit card. But the subscription prolongeged my already automatic renewable subscription.
I have forgot my password, how can I get into my account?
Neglected to write down.
I just send a card to Tito Ros and just had message from my daughter that she received it.something gone wrong?
The card I send to Tito went to my daughter.Tito is in Spain,daughter in UK,something went wrong.
how do I change my password
my e-mail was hacked. I need to change my e-mail New address jackiemaxwell84@***.com
This is NOT a review! It's a PRIVATE QUESTION!
I have a fully paid account with you under my email address, darceeanthony@***.com. I sent a card, along with a PAID Advent calendar to my brother, but I gave you an incorrect email address.
How can I have my money refunded? Or the Advent Calendar sent IMMEDIATELY? I gave you the address of lon.jenkins@***.com which is incorrect!
The correct address should be Jenkins.lon@***.com. Thank you!
How do I change the font in the message please
how to make font bigger in message
When I preview the card and message I am sending the font is so tiny it is hard to read. I have sent many cards in the past and never found that to be a problem.
how can I cancel my membership.
Nothing happen, my family has asked to discontinue sending musical cards. I have been very pleased with your card, for many years.
Therefore, my sincere thanks to you and your staff. Evelyn
I no longer get samples of your cards shown.
I am unable to see samples of your cards unless I press View Card. This makes choosing a card very difficult.
What has gone wrong? I have been a customer of yours for some years, and have never had this problem before.
How do I access the game purchased for me as a gift.
I have the desktop Widget but cannot open the content - I have a code but do not know where to enter it. (UJYDZ-XRRK-BDJR)
Why are personal messages no longer embedded when sending a card?
Your personal messages used to be embedded in cards sent as well as choice of color, style and font size didn't they? The text box is tacky and font size barely large enough to read!
Ridiculous that a customer must wait 48 hours for response. You should have a customer service phone number for goodness sake!
I'd also recommend more new cards and variety. Reply ASAP
How can a check a charge?
I was charged for 2 year membership and my subscription doesn't lapse until 2021.