Jacquie Lawson Reviews

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Cards are all playing silent

Have received a card which played silently. I have just sent a card, but that had no sound when viewed before sending. Tried another card with same result. Checked and microphone symbol on card definitely on. This has happened for the last fortnight at least

User's recommendation: Make sure that your music is playing on your preview of a card.

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ID
#2918088 Review #2918088 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Unable to log on and change my email address.

I want to change my email address but can't do it and keep getting bumped to the same page I don't want. When told to use my old email address it still doesn't work. Even this page doesn't work.
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ID
#2909548 Review #2909548 is a subjective opinion of poster.
Pros
  • Convenience
Preferred solution
Let the company propose a solution
New Reviewer

Keep telling me to renew my membership that is not due yet

Every time I try to log I to send a card I cannot do it as you keep telling me I have to renew my membership which is not due yet please help
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ID
#2908600 Review #2908600 is a subjective opinion of poster.
Pros
  • Excellent card service
Preferred solution
Let the company propose a solution
New Reviewer

Unauthorized charge.

Cancelled app more than 2years ago. I will not pay $5.00 for your security app. Why should I have to pay when it should be in your records of discontinued app?

User's recommendation: Don’t bother not worth the trouble.

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ID
#2898809 Review #2898809 is a subjective opinion of poster.
Pros
  • No complaints just want problem solved
Loss
$20
Preferred solution
Charge of $20.00 to my credit card, unauthorized.

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Verified Reviewer
New Reviewer

Dispute a charge

fradulent charge of $20.00 on my credit card ending in 94006, please cancel this charge......paul wagner

User's recommendation: look out.

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ID
#2873365 Review #2873365 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund
New Reviewer

Jewish cards

.I have been a customer for some time, I need to find Yon Kippur cards, to-date I have not been able to find them in your system. I would appreciate your help.
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ID
#2865089 Review #2865089 is a subjective opinion of poster.
Location
Scarborough, Ontario
Preferred solution
where to find Jewish cards in your system

Unable to send cards

I have been using your e-card services for sometime and have been very pleased. Recently when trying to send a card, it is constantly interrupted by advertisements that does not allow you to get out of and it is continual. Today I spent over an hour to try and send a card and finally did, but it did not allow me to make any corrections, finally I gave up and sent it after working on for an hour and 20 minutes that used to take me no more a few minutes. How do we correct this problem? It's very frustrating. Thank you, Zita E Simoes

User's recommendation: Make sure before signing up you are able to avoid all the advertisements that impede your ability to send cards.

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ID
#2852634 Review #2852634 is a subjective opinion of poster.
Location
Reseda, California

I just saw the charge on my card and want to cancel this account

I am on a fixed income, food & medicine more expensive. I simply do not need this expense any longer. Please cancel immediately
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ID
#2852447 Review #2852447 is a subjective opinion of poster.
Location
Denver, North Carolina
New Reviewer

I am a member of Jacquie Lawson Cards, but have changed my e-mail address to mlorrie_roebuck@***.com. Are you able to transfer my membership to the new e-mail address. Thank you for your attention

I really would like this to happen as I enjoy the cards so much, receiving and sending. Lorraine Roebuck
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ID
#2851756 Review #2851756 is a subjective opinion of poster.
Preferred solution
Forward the remainder of my membership to my new e-mail address.

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Verified Reviewer
New Reviewer

Membership renewal

My membership was due for renewal during a time when your office was closed. I opted to join again as a new member but didn't realize that I would lose all my email contacts from my original account. Is there a way they can be reinstalled on my new account. I don't have some of those addresses available otherwise.
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ID
#2849777 Review #2849777 is a subjective opinion of poster.
Pros
  • What way to uplift friends
  • Frind
  • Friends and family love the cards
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

"Enter an email" kept popping up and I had enter all the emails to people

I couldn't believe I was unable to send 14 or so New Year's greetings (Le Shona Tova) to friends I had painstakingly looked up in my contacts. What kept popping up was "add email" and all the emails were added including how I log in and my password. I would like some kind of credit for this or whatever you do to explain why I was unable to send the emails. The contacts I copied and pasted their email addresses where it says add email which I did for all of them. And I couldn't send any of them except ones I did this morning or yesterday. What did "add an email" mean??????? I'm all ears. I've been a good Jaquie Lawson customer for many years. janegoldberg006@***.com

User's recommendation: This was a first. I had no idea why they kept asking for an email.

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ID
#2840926 Review #2840926 is a subjective opinion of poster.
Pros
  • Greetng cards are nice
  • Easy way to send cards by email
  • Sometimes original looking cards and music
Loss
$20
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

To find out what "combo" means in Cottage game.

I cannot make any headway with the Solitaire game in the Summer Cottage.Is it possible to give fuller instructions/
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ID
#2830711 Review #2830711 is a subjective opinion of poster.
Preferred solution
An answer to my two questions.

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Verified Reviewer
New Reviewer

I'm a long term member, my details have changed slightly. All I want to do is continue membership. Simple request but not working!!

I've been a member for many years. Recently changed my Visa Credit Card. I wish to retain my membership - of course - but having difficulty in doing so. I require help! I'm Ron Burlingham, 2,Damen Close, Hedge End, Southampton

User's recommendation: Be careful when your details change. It's difficult to stay a member if your details change.

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ID
#2823272 Review #2823272 is a subjective opinion of poster.
Pros
  • Lovely cards
Preferred solution
Simply renew my long-term membership!

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Verified Reviewer
New Reviewer

Cannot send card

I have completed a card including name but am informed that "name is required" again and again. What gives?

User's recommendation: Do not use Jaquie Lawson cards until the "company" controlling them has been changed. This company is.

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ID
#2819266 Review #2819266 is a subjective opinion of poster.
Pros
  • Good cards
  • Nice cards
Cons
  • No good for buying cards
  • Nobody to talk to
  • Pissed off company handling jaquie lawson cards
Preferred solution
Deliver product or service ordered

Unsuvscribe

Enjoyed membership but now need to unsubscribe. Betty Mertens bettyjmertens@***.com No complaints..just need to cancel. Please send confirmation to my email. TX
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ID
#2813372 Review #2813372 is a subjective opinion of poster.
Location
Atascadero, California