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I have noted that another15 pounds has been taken for my card. I have not used this Company for the last ten years at all. Yet they charge me. I have tried to Unsubscribe but no luck.

User's recommendation: Be very careful when joining. They seem to continue to charge a subscription.

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ID
#2416897 Review #2416897 is a subjective opinion of poster.
Product
Jacquie Lawson Subscription
Pros
  • Nice cards
  • Entertaining messages
Cons
  • No phone for customer service
  • Bad customer service
Loss
$150
Preferred solution
Full refund

Lack of service

Can not access cards. I have been trying for weeks to enter my account. I have tried using the information provided to me with no luck. Can you set up a new account using the information you have? When is my account due to renew? S.Piacquadio
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ID
#2415392 Review #2415392 is a subjective opinion of poster.
Location
Venice, Florida

Not Able to reach a customer service representative to purchase cards. I am not a company just and older woman who wanted to begin using this system and need assistance!

Jacquie Lawson lists a customer service phone number on her official website and yet when I went to find it, it states otherwise! I guess she's getting a bit too independent. Doesn't she wish to include seniors? I have relatives in Europe I wanted to send cards to. Greeting and sentiments are so important to others. Although her cards are creative and different, she doesn't follow through with her services. I am annoyed, but not "_______"as there are plenty of fish in the sea!
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ID
#2415135 Review #2415135 is a subjective opinion of poster.
Preferred solution
I need to contact someone as I can't use my computer because of a disabilitysability!

I have never contacted you !

I dont know how youve obtained my details but Ive never complained about the Jacquie Lawson web site, Im highly satisfied with all my products from them, stop emailing me !
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ID
#2414543 Review #2414543 is a subjective opinion of poster.
Location
Hull, England

Complaint

The message print needs to be larger. The old people I know won't be able to read my message to them!
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ID
#2408837 Review #2408837 is a subjective opinion of poster.
Location
Panama City, Provincia De Panama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor account service

I've left details twice, and don't understand why you don't get them...Call me at 704-536-****..I filled out this very same form and it lead me to a service I had to pay to check my problem. I'm old and aggravated now, help please
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ID
#2407807 Review #2407807 is a subjective opinion of poster.
Cons
  • Unforthcoming service
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't stop my subscription

Had a stroke and can't use your service anymore. Please stop payment for my account, on limited income. Thank you , Robert Burns. 2920 palm ave, Charlotte, NC..28205
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ID
#2407787 Review #2407787 is a subjective opinion of poster.
Pros
  • Great ecards
  • Always has been a great company
Cons
  • Hard to contacr
  • Hard to reach with questions
  • Customer service
Loss
$60
Preferred solution
Let the company propose a solution

No service.

I have not been able to access any Jacquie Lawson accounts for a cou0ple of months. I have tried the email address (https;//www.surveymonkey.com/r/Z76XFDN) several times with no success. Can we try something else? I am missing several birthdays, etc. Thanks from Shirley Piacquadio
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ID
#2407709 Review #2407709 is a subjective opinion of poster.
Location
Venice, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Password teplacement

all i wanted to do was replace my forgotten password. the link provided, when copied to browser was invalid. chat room wanted to pass me to JustAnswers for a £5 fee. not good service
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ID
#2405556 Review #2405556 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation of subscription

Today, I inadvertedlly clicked renewal and your website ordered a new subscription in 2021. Please cancel my subscription in 2021 and credit my account, asap. my email is wtaylor884@***.com. Please reply to this email
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1 comment
#1988544

As of this date, I have not had an acknowledgement to cancel my subscription. Further do not review at end of enrollment.

Please advise. Cordially, William taylor

ID
#2401657 Review #2401657 is a subjective opinion of poster.
Product
Jacquie Lawson Subscription
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Renewal

I have been trying to enew my membership for the last week but keep getting PROCESSING ERROR. I cannot even send the an e-mail. J Sharples
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ID
#2399462 Review #2399462 is a subjective opinion of poster.
Service
Jacquie Lawson Membership
Preferred solution
Check your system

Complaint

I RENEWED MY SUBSCRIPTIONS SOME WEEKS AGO AND AFTER SENDING JUST ONE CARD I AM NO LONGER ABLE TO ACCESS ANYMORE AS THE SCREEN FREEZES. I WOULD LIKE MY MONEY BACK PLEASE

User's recommendation: THAT THIS SO CALLED COMPANY SHOULD BE CONTACTABLE.

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ID
#2397813 Review #2397813 is a subjective opinion of poster.

I HAVE RECVENTLY CHANGED MY EMAIL ADDRERSS & MY PHONE NUMBER & I"M BEING TOLD THIS INFO OIS INVALID & I AM PISSED!!

I WOULD LIKE MY NEW EMAIL ADDRESS TO BE PUT ON ALL THE CARDS I SEND mariondasilva7777@***.com AND MY NEW PHONE NUMBER IS 289-777-****

User's recommendation: PLEASE CHECK JACQUIE LAWSON"S NEW INFO ON YOU!

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ID
#2392779 Review #2392779 is a subjective opinion of poster.
Location
Toronto, Ontario

I WISH TO CHANGE MY EMAIL ADDRESS ON THE CARDS I SEND AS IT"S NO LONGER cynthmards@***.com

People 's cards are being sent to the wrong email address. MY NEW ADDRESS IS mariondasilva7777@***.com AND;;;;; NOT cynthmards@***.com.PLEASE DO CHANGE MY EMAIL ADDRESS (SEE ABOVE) ON THE CARDS I SEND TO PEOPLE! AND IN YOUR RECORDS PLEASE OR I WILL NOT USE JACQUIE LAWSON CARDS IN FUTURE! Marion Da Silva
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ID
#2392764 Review #2392764 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The print size for and on the cards is extremely small!!! How do I increase the print size?

See the above message. Thanks, Raymond Johnston, The print size is SMALL How do I increase the size of the print?
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ID
#2392584 Review #2392584 is a subjective opinion of poster.
Location
Lamar, Mississippi
Pros
  • Most evetytjing
Cons
  • Print i write is too small