Jacquie Lawson
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEdwardian calendar
- Great company
Preferred solution: I would like the calendar program to work. I paid for a product and I wish it would be available for my granddaughter
User's recommendation: I love this company and the cards they have. So easy to send. This is a small hiccup that Iโm sure someone has made a mistake
Just got a bill did not order haven't got anything for year going to report to better business and also alert my bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAngry over Advent Calendar for 2023
I have been a member of your e cards for many, many years! Recently just renewed my membership with your company.
I used to send the Advent Calendar each year to my grandsons. Now my son-in-law, Richard Rainville, each year sends me the Advent Calendar. WHAT A MAJOR DISAPPOINTMENT THIS YEAR WHEN I REALIZED YOU GUYS USED AN OLD ADVENT CALENDAR FROM YEARS IN THE PAST!!! Only a long standing member would realize that this year was not a NEW ADVENT CALENDAR.
Your prices went up...I get that...but your merchandise should be new each year when it comes to the Advent Calendar.
Both my daughter, Alicia Rainville, and myself were very dissapointed this year in what you did. That's not correct and you should refund my son-in-law his money for doing what you did by not providing a NEW ADVENT CALENDAR for 2023.
Mary Louise Harrison
6168 Willow Pl.
Bealeton, VA 22712
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy wife has never been able to log into the sight since you changed your format.
Probably not.
- Very appealing cards
- Very frustrating log in process for seniors
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Requested of renewal subscription after 24h- no answer
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard preview
- Usually good service
- Lack of response for customer service issues
Preferred solution: card preview fixed
User's recommendation: Just a heads up. I could be the only one having issues, but I doubt it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe have resolved the issue.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInfoโ about joining
- Convience
Preferred solution: Payment by cheque or phone
User's recommendation: Highly recommended
Subscription
This was my original Email! However I have contacted my credit Dept and had J Lawson charge reversed!
So much time and trouble with trying yo contact J Lawson and then time spent to reverse them!! WHEW!
Here is my original.I was recently auto charged for another year of Jacque Lawson cards. I no longer use this service and now when I tried to reach out to cancel I find that it is a troubled lack of being able to communicate easily! Not happy with that since I felt I might start using again.
But!
Because of this lack of service so I can contact you I now totally want to end this service completely! Thank You, Rose Marie
User's recommendation: Donโt return or join this site again!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love JL and need to renew
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Leicester, LeicesterI paid membership fee of ยฃ36 yesterday I have not been able to send a card to anyone so Iโm requesting my money back
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible. you cannot reach customer service for unauthorized renewal
- Cards
- Cannot reach anyone for this site
- Automatic billing
Preferred solution: Full refund
FRAUDULENT BUSINESS PRACTICES!
FRAUDULENT BUSINESS PRACTICES!
I gifted a friend a calendar, JL sent a dead activation code. Customer "support"---probably in an underpaid Eastern European sweatshop---neither understands the issue nor solves the problem described by my friend.
I have also complained via email and get no response at all! This really feels like FRAUD to me.
Will I sue them for 7 EUR? I am tempted, because a look at this PissedConsumer page shows me that my case is not a singular occurrence. JL's behavior looks like a fraudulent business pattern to me.
If every one of us who complained on this page were to sue JL, they would be in serious trouble.
By the way, my activation link worked and I have to say that the 2023 Advent Calendar is recycled from previous years, even some scenes are recycled. Recycled activities, recycled scenery, recycled music.
All for the full price! Again, this feels like FRAUDULENT BUSINESS BEHAVIOR to me.
User's recommendation: Stay away from this vendor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo service
- Ripoff nonresponsive to needs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPassword
- Good cards
- Bad customer service
Preferred solution: Full refund
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