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Verified Reviewer
An elderly friend has received an e-mail from Jacquie Lawson company, saying that her husband's account will shortly be automatically re-charged unless he tells them not to. But that e-mail has small print at the bottom, telling people not to reply to it because they...
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ID
#1814794 Review #1814794 is a subjective opinion of poster.
Product
Jacquie Lawson Subscription
Preferred solution
Let the company propose a solution

You have refused to acknowledge that I exist and have Nine (9) months before my subscription ends. You have no means by which you can be contacted. I've written on numerous occasions informing you tha

You've failed to respond to my many requests to have my email address changed from the previous one. I've been with you over Ten (10) years and my email provider has indicated I can no longer use their brand unless I take WiFi from them. I have over Nine (9) months subscription left. However, I'm being told that I should have to buy a new subscription. Why should I have to, after I paid for Two (2)years in 2018? If this is not highway robbery I do not know what is.

User's recommendation: Be very wary of organisations when you're unable to contact them by Phone.

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ID
#1813823 Review #1813823 is a subjective opinion of poster.
Product
Jacquie Lawson Subscription
Cons
  • Can not contact
Preferred solution
Change my email to copenboy1529@googlemail.com vide virginiaboy57@talktalk.net

Good company just accidentally over charged me.

I have been a customer of JL for ages, No problem until now. I have a charge on my VISA card for $20.00 on 12/16/19 and another $20.00 charge on 12/11/19. I would like one of these to be refunded. Pat Norman 316-831-****
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ID
#1811812 Review #1811812 is a subjective opinion of poster.
Pros
  • Always has been a great company
  • Pretty cards
Cons
  • Charging for services not rendered
  • Customer service
Loss
$20
Preferred solution
Full refund

Why can’t you accept my password. It’s always been the same

Please check my password. It Is the correct one
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ID
#1810858 Review #1810858 is a subjective opinion of poster.
Location
Aylesbury, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t deal. You need a voice on a television not permanent reply emails that take ages to ans

This is the most. Frustrating firm l have had my pleasure in dealing with. Whilst all other companies accept my password this company can not remember ever dealing with me even though l had successfully sent one of their cards off to a friend. I could literally scream
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ID
#1809821 Review #1809821 is a subjective opinion of poster.
Cons
  • Can not contact
  • No tel nos for discussion purposes
Loss
$14
Preferred solution
Apology

Refund not freely given

On Feb.24,2020 Jacque Lawson debited my Master Card ending in 4474 a renewal fee of $30.00. I did not give permission for this action. I want a refund.
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ID
#1802959 Review #1802959 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

I am requesting a refund of $30.00 that was debited to my Master Card ending in 4474.

With out my permission Jacque Lawson cards debited my Master Card ending in 4474 for an enrollment for 2 years. I am requesting a refund of $30.00 be made to me on that Master Card ending in 4474. My name is Bobbi Rodgers. My email IS 7590bpr1942@***.net.
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ID
#1802956 Review #1802956 is a subjective opinion of poster.
Location
Cordova, Tennessee

Dont try to change e-mail address.

I have been a member for about 4 years and cant get through to you that I want to change my e-mail address and password.It is driving me up the wall.
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ID
#1800502 Review #1800502 is a subjective opinion of poster.
Location
Brisbane, Queensland

You charge me every year I want to stop this

Cancel my cost I want to quit
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ID
#1798881 Review #1798881 is a subjective opinion of poster.
Preferred solution
Full refund

Be aware of charges.

We have just been charged on our charge account for $20.00 by Jacquie Lawson. We have not charged any services from you. Want to know what this is about Before filing a “Dispute” with our credit card. Please be in touch soon. Sincerely, Janyce Caulkins
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ID
#1798239 Review #1798239 is a subjective opinion of poster.
Location
Palmyra, Virginia

Don't join

I was charged $20.00 on 1/22/20 This happens every year I haven't used your cards for years. Please refund my american express card at once. and cancel me . Cindy Wilson
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ID
#1797181 Review #1797181 is a subjective opinion of poster.
Cons
  • Automatic billing
Preferred solution
Full refund

The company is great for all cards.

When I try to get into your website, I get the following message: BAD REQUEST our browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Apache Server at www./jacquielawsonl.com port 443. Please tell me what request I have that exceeds server limit. Mae Dowtin 803-644-**** mhdowtin@***.net
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ID
#1795647 Review #1795647 is a subjective opinion of poster.
Preferred solution
I have no solution. I just need help.

Check carefully to make sure you've made a purchase and this a notice that you owe money. I authorized no service.

I received an email bill from Jacquie Lawson today and contacted my credit holder to ask why this charge appeared. I was told I made an order at 7:20 this morning, 2/15/20 and I did not.
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ID
#1793862 Review #1793862 is a subjective opinion of poster.
Cons
  • Getting recharged each year
  • Automatic billing
Preferred solution
Full refund

Whats your Customer Service PHONE #?

Whats Customer Service Phone #? URGENT Im Client and Customer! Need Help Thx Ed (818)219-****
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ID
#1793105 Review #1793105 is a subjective opinion of poster.
Location
Chatsworth, California

THE VERY BEST!!!

HAVE NOT BEEN ABLE TO CONTACT AND HAVE BEEN A MEMBER FOR MAY YEARS. HAVE CORRECTED ADDRESS CHAIN AND SIGN IN AND GAVE A NEW PASSWORD TO NO AVAIL. SHOULD HAVE A PAID BALANCE ON MY ACCOUNT sueahlf@***.com
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ID
#1787396 Review #1787396 is a subjective opinion of poster.
Pros
  • I was satisfy with the service previously
Preferred solution
Deliver product or service ordered