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Can't renew

I have tried repeatedly and unsuccessfully to renew my membership which I've had for years. WhileI know my email is correct because it is the only personal email I've had for over 20 years, it does not accept my password on record. I even tried historic ones. I even changed my password and it wouldn't work because it said I was already a member at that email but with a different number. H E L P!!!!!!
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ID
#1855097 Review #1855097 is a subjective opinion of poster.
Service
Jacquie Lawson Membership
Pros
  • Definitely dependable with very unique cards
Preferred solution
Bad vision, Let me reenroll and set my own password .

Each time I try to log on. it automatically adds another .net onto my e-mail address and then tells me it is wrong!

Please correct this so that I can use your company as I just cannot get in. My address is ShirleyL@***.net
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ID
#1854614 Review #1854614 is a subjective opinion of poster.
Location
Weymouth, England
Product
Jacquie Lawson Account

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Verified Reviewer

Email issue

I changed my email address from flipper48@***n to jamesmacneil166@***.com and it took it worked once I can no longer log in I am not a happy camper if this issue can not be resolved I will be canceling my membership immediately
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ID
#1852143 Review #1852143 is a subjective opinion of poster.
Location
Concord, Massachusetts
Preferred solution
I want the problem resolved

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unwanted renewal fee charged to my credit card!!!!!!!!!!

I made an attempt to cancel my subscription all to no avail. I have been charged on my credit for a fee of $30.00 dollars for a new subscription/renewal and want the charge removed from my credit card.
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ID
#1851857 Review #1851857 is a subjective opinion of poster.
Product
Jacquie Lawson Subscription
Loss
$30
Preferred solution
Full refund

Help cards will not send

The recipient s do not receive my cards, please please help, I have been with you for years
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ID
#1849594 Review #1849594 is a subjective opinion of poster.
Service
Jacquie Lawson Shipping Service
Preferred solution
Let the company propose a solution

Yet again you are questioning my membership! My email and password are correct. I want to send a 21st birthday card TODAY to my grandson

Please expedite quickly!! His birthday is today

User's recommendation: Not yet!

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ID
#1849352 Review #1849352 is a subjective opinion of poster.
Service
Jacquie Lawson Membership
Cons
  • No tel nos for discussion purposes
Preferred solution
Deliver product or service ordered

Cannot find an answer to my question, need help!

I forget who I signed up to send Easter cards to and wanted to check, I am old and get forgetful, but I cannot figure out how to do it on your web site, please tell he how I can check. P Pratt
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ID
#1846801 Review #1846801 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
Looking for a way to see what cards I have chosen to be sent for Easter!

Concerned

Iv joint for £15 iv sent 3-4 ecards and last one I got charged for in confused as I had unlimited for a year
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ID
#1846122 Review #1846122 is a subjective opinion of poster.
Loss
$4
Preferred solution
Help

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a membership and have changed my email address. I need to make sure they have updated it.

I need to change my email address. This seems to be the weal link in this company. You need a phone number for simple requests like this!
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ID
#1845378 Review #1845378 is a subjective opinion of poster.
Preferred solution
I just want to change my email address from eddene1948 @suddenlink.net

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about my account

I don't think it has been a year since I renewed my membership. Can you provide me with the record of my renewal history? Thank you, Amy B.
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ID
#1843760 Review #1843760 is a subjective opinion of poster.
Pros
  • What way to uplift friends
  • Selection
  • Convenient
Preferred solution
Let the company propose a solution

Change of email address, seems I can't send card

I tried to send a card and got a message that site was snot qavaolable. Also got a new email address. The original one was morse1@***.com New email is m.morse1@***.com Keep same passward Jazzie
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ID
#1842246 Review #1842246 is a subjective opinion of poster.
Location
Moulton, Alabama

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Verified Reviewer

I have been with your company for several years and cannot gain access regarless of any changes made. My cards went through at christmas and since it has been a nightmare to get into your site

my Christmas cards went alright but it has now come to a complete shut down
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ID
#1842174 Review #1842174 is a subjective opinion of poster.
Location
Hammersmith, England

I wish to rejoin jaquie lawson but how do I do it please?questions

ny visa card has changed. your webpage has no place to edit and give new details carolejmorgan@***.com
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ID
#1842166 Review #1842166 is a subjective opinion of poster.
Location
Weston-Super-Mare, England

Do not debit my account

My debit card is out of date. Why have you not reminded me its time to pay? How did you take money from an old out if date card? Thieves, I am not using the cards. Not of value to me.

User's recommendation: Beware. Money taken evening if cards out if date.

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ID
#1840488 Review #1840488 is a subjective opinion of poster.
Location
Plymouth, England

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Verified Reviewer

Cancellation

My bank card is out of date. I never updated it. Do not dare debit an out of date bank card. I do not use your products any more. I choose very particularly to fit the friend. You are not welcome to take my cash. S T O P

User's recommendation: Don’t bother.

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ID
#1835959 Review #1835959 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund